The federal Consumer Financial Protection Bureau runs a public
ledger of complaints people file about financial products — credit reporting,
debt collection, mortgages, checking accounts, prepaid cards. In the last
90 days, Texans filed
305,161 complaints. This page publishes
company-level and product-level PATTERNS only. No individual complaint text
is on this page, ever — see the source note at the bottom for why.
Other (979 companies, each under 5 complaints or beyond the top 10)
18,597
Top products
Product
Complaints
Credit reporting or other personal consumer reports · mostly Credit reporting
286,692
Debt collection · mostly I do not know
11,763
Checking or savings account · mostly Checking account
1,824
Credit card · mostly General-purpose credit card or charge card
1,706
Money transfer, virtual currency, or money service · mostly Mobile or digital wallet
817
Other products
2,359
How the company answered
Company response
Count
Share
Closed with explanation
139,639
46%
In progress
100,748
33%
Closed with non-monetary relief
63,686
21%
Untimely response
616
0.20%
Closed with monetary relief
472
0.15%
472 Texas
complaints in this window closed with monetary relief — that is 0.15% of the total.
Texas · company patterns
The top 5 Texas companies by complaint count in
this window, each with the single issue most complaints named and, inside that,
the most common sub-issue. The last column is the share of that company's Texas
complaints in this window that closed with monetary relief to the complainant.
A company with fewer than 5 Texas complaints is not named on this
page — see the "Other" row above.